About Redraw Service

What you will get

You will get a vector graphic in .eps or .ai, and a large PNG of the redraw artwork.

What our redraw can do

If you don't have the vector graphic, or high-resolution image over 150 dpi, you can choose our Redraw service that our designers will help you to ugrade your logo, design or image to a high resolution vector graphic.

While Redraw is not a design service, we can help make some changes to the artwork, such as:

 * Change a color

 * Change a font

 * Add or remove details

What Our redraw cannot do

Some artworks may be declined for redraw by our Redraw artists for several reasons listed below. If your redraw request is declined, you will be refunded.

1. Complicated photos and textures

If there are areas of complex detail that are particularly hard to determine and/or it's difficult to determine the focus of the redraw, we may request an alternate image.

Here are examples of artwork we cannot determine the details:

2. Artworks have "soft" or "artistic" details

It is very difficult to redraw these kinds of artworks because a redraw is made up of solid shapes.

Here are examples of artwork we cannot reproduce the artistic effect in vector format:

3. Copyright material or watermarks

We operate under the assumption that you have permission to use the artwork provided.

Here is an example of artwork we cannot redraw due to the copyright material or included a watermark:

4. Photo taken by phone camera

Photo taken by camera may be declined for several reasons including the uncertainty of where to focus the redraw, and the difficulty in determining the colors and other details in the artwork.

Here is an example of artwork we cannot redraw:

5. Too low quality

Because the entire artwork needs to be traced, it is pertinent that the details are identifiable. When checking if artworks are of low quality, our artists will zoom in on the artwork to see if they can determine the details. In the examples below, the artist is zooming in on the artwork to begin tracing. The areas of color and their separation become harder to determine. Therefore, the artist will be unable to trace these areas into vector shapes.

Here are examples of artwork that is too low in quality: